One of our primary aims is to keep your business in good standing with PCI, and part of that is keeping your chargeback ratio at an absolute minimum.

At premier, we will assist in your disputes by effectively administering the process between you and the acquiring bank. In doing so, we handle the dirty work and protect your business’s reputation. We will deal with the bank liaison procedures, investigative processes and reconciliation aspect on your behalf.

Merchant Tip: To make the process even more efficient we can convert your bank’s faxed Request for Information requests into an easy to send electronic format so as to ensure a quick response from you.